Data Retention and deletion

This privacy policy provides how Popover360 handles data retention, deletion, and destruction. Popover 360 has a Data Handling Standard policy for Popover360.com websites and properties that specifies how long customer data is retained after deletion. There are generally two scenarios in which customer data is deleted:

Deletion Process

• Active Deletion: Where the user/customer has an active subscription or login/signin and a user/customer or administrator deletes data, or administrators delete a user.
• Passive Deletion:The users' subscription ends or times out

Data Retention

• Customer Data
  • Customer Content
  • Content directly provided/created by admins and users/customers Includes all text, sound, video, image files, and software created, stored, and uploaded to Popover360s' data centers when using the services of Popover360
  • Customer content also includes customer-owned/provided secrets (passwords, certificates, encryption keys, storage keys)
  • Active Deletion Scenario: at most 30 days
  • Passive Deletion Scenario: at most 180 days
  • End User Identifiable Information (EUII)
  • Data that identifies or could be used to identify the user of a Popover360 service. EUII doesn't contain Customer content
  • User name or display name (DOMAIN\UserName), User principal name (name@domain), User-specific IP addresses
  • Active Deletion Scenario: at most 180 days (only a administrator action)
  • Passive Deletion Scenario: at most 180 days